
While many individuals her age embrace a quiet and leisurely retirement, 80-year-old Gertrude “Gertie” Erickson is still going strong as a dedicated volunteer at Norwood Hospital. In a large medical facility employing hundreds of professional staff, Erickson has blossomed into an institution in her own right. Widely known across the campus as the “whistling cashier,” Erickson has spent over 13 years working in the hospital’s coffee shop, transforming a routine spot to grab a sandwich into a warm, welcoming community hub.
“She’s kind of an institution herself,” remarked Kate Hartig, director of volunteer services at Norwood Hospital. “Gertie’s very, very loved by the staff and the volunteers. She’s just a terrific woman… Not much keeps Gertie down.” As spry as she is musical, Erickson considers the hospital community her second family. “The people in the hospital—that’s my biggest family,” Erickson said. “Talking with the people is my favorite part of the job.” Even a history of health challenges, including surviving three heart attacks, has done little to dampen her spirits or halt her service; she continues to maintain her Friday afternoon shift, cutting back her hours only slightly.
Erickson first arrived at Norwood Hospital decades earlier, motivated by profound gratitude for the compassionate medical care provided to her late husband, Albert Erickson, during his treatment there. “They were so wonderful to him,” recalled Erickson, who has resided in Norwood for roughly 30 years. “I decided I would help out in any way I could… There are other hospitals, but they can’t compare with ours.” Though she occasionally jokes about still feeling like a newcomer after three decades in town, her warm disposition and famous coffee shop crabmeat rolls have earned her an abundance of devoted friends among patients, doctors, and nurses alike. (Reporting by Everett A. Tatreau, The Patriot Ledger).
Archival Note: This article has been dynamically reconstructed from the original public record print archives of the Patriot Ledger
More Norwood Hospital Stories
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Hazardous Shooting Incident On Route 1-July 22, 1978
On July 22, 1978, Stephen Pacheco was sought after a van was struck by gunfire near the Norwood-Canton exit.

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Norwood Selectmen Uphold Fire Department Staffing Levels Amid Labor Disputes-July 12, 1978
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Some Cold Facts Could Save A Life-June 20, 1978
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Citizens’ Group Keeps Recall Threat “On Hold” Awaiting Action on Civic Center Replacement-September 9, 1977
Opposition leaders Ambrose J. Kelly and Jeannette M. Troiano state that a recall petition drive against Norwood selectmen remains an active option if replacement Civic Center plans stall.

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Norwood Hospital Outlines Traffic Solutions for Linden Street-July 11, 1977
Norwood Hospital Expansion and Linden Street Traffic ⠀ On July 11, 1977, Norwood Hospital administration addressed growing concerns among Linden Street residents regarding how future hospital expansion might disrupt local traffic patterns. With the hospital moving forward with its acquisition of Winter Street—which previously provided a thoroughfare between the hospital and the town civic center—residents…

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Medical Building Still Empty-July 8, 1977
Discover the story behind 480 Washington Street, once the town’s premier medical hub in 1959, and the 1977 efforts to reconcile its high market price with local demand for office space.

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Lofty Solution Possible For Hospital Expansion-September 5, 1975
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Hospital Study Committee Recommends Four Alternate Sites for Recreation Complex-August 17, 1976
If Norwood Hospital expands onto the Civic Center site, a study committee recommended four alternate locations for a new recreation complex, prioritizing an Olympic pool and comprehensive athletic facilities.

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