
On a sweltering summer day in July 1983, the residents of Willow-Wood Terrace apartments in Norwood, Massachusetts, received devastating news:
their beloved Stop & Shop supermarket was closing its doors on July 30. The announcement sent shockwaves throughout the community, particularly among the elderly tenants who relied heavily on the convenient location and services offered by the store.
For Mildred Lane, vice president of the tenants association, the closure of Stop & Shop was a personal loss. As an elderly resident who did not drive, she had grown accustomed to the store’s accommodating policies, which allowed her to wheel her carriage back to her apartment for later pickup. “It was real convenient,” Lane said, reflecting on the store’s services. Her sentiments were echoed by fellow residents Jessie O’Brien and Phyllis A. McDonough of the Norwood Housing Authority, who also expressed their disappointment at the closure.
The Stop & Shop in question had been a staple in the community since its establishment, with a loyal customer base that had rallied around it during a previous crisis in 1979. At that time, the store was on the company’s list of outlets headed for closing due to low profits. However, after customers apparently rallied and business picked up, the store was given a new lease on life. This time, however, the circumstances were different.
According to Stop & Shop spokesman Michele Vaughters, the market’s corner lot was simply not large enough to accommodate the “significant expansion” required for the store to remain competitive. The store had been rated “low-volume” in terms of sales for a number of years, and the current building could not house all the features that customers wanted. A super store, which included amenities such as a florist, butcher, gourmet food section, in-store bakery, salad bar, discount book store, and appliances, was deemed necessary to stay competitive.
Vaughters explained that Stop & Shop planned to open five more super stores this year, similar to the one opened in Pembroke last year. The decision to close the Norwood store was largely driven by the lack of space available on its corner lot. Vaughters assured that the company would look for a new tenant compatible with the Norwood community, ruling out any establishments like adult bookstores.
The closure of Stop & Shop had significant implications for the residents of Willow-Wood Terrace and other nearby communities. Phyllis A. McDonough suggested that one of Norwood’s other supermarkets provide shopping transportation for tenants not only at Willow-Wood Terrace but also at the authority’s Brookview Village project on Everett Street. Star Market on Nahatan Street had previously offered this service to tenants of the Nahatan Village apartments.
As the news of the closure spread, Selectmen Chairman Thomas A. Riolo expressed his understanding that protesting to the company to reconsider was fruitless. He believed that if the store was not making enough money, it would be impossible for it to stay open. Approximately 65 employees had been offered jobs in other stores, ensuring that no one would lose their job or be laid off.
The closure of Stop & Shop marked a significant change in the retail landscape of Norwood, Massachusetts. As the town continued to evolve and grow, residents were left to wonder what the future held for their beloved community. The legacy of Stop & Shop in Norwood served as a reminder of the importance of community support and the impact that businesses can have on the lives of those around them.
Archival Note: This article has been dynamically reconstructed from the original public record print archives of the Patriot Ledger
More Norwood Business History
-
Shaw’s Made to End ‘Round-Clock Hours-July 13, 1983
The quaint town of Norwood, nestled in the heart of Massachusetts, was abuzz with controversy on a sweltering summer evening in July 1983. The local selectmen had gathered at their meeting hall to deliberate on a pressing matter that would have far-reaching implications for the community’s residents and businesses alike. At the center of this…

-
Kline’s Department Store Marks Ten Years in Downtown Norwood-July 11, 1983
Kline’s Department Store Celebrates a Decade in Norwood On July 11, 1983, Kline’s Department Store marked a significant milestone, celebrating ten successful years of operation in downtown Norwood. ⠀ When the 25-store retail chain first moved into the building formerly occupied by the Park Snow store, local observers were initially skeptical. At the time, the…

-
In Memoriam: Louis Orent, 94, Founder of Orent Brothers Clothing Store-May 15, 1983
Louis Orent, a pioneering figure in New England retail and a beloved member of the Norwood community, passed away Friday in Hollywood, Florida, at the age of 94. Known widely as the “dean of New England retail clothing merchants,” Mr. Orent leaves behind a legacy defined by entrepreneurship, civic leadership, and decades of service to…

-
Sidewalk Sale in Norwood-July 24, 1981
Dozens of Downtown Norwood Businesses took part on a sidewalk sale.

-
Conservation Commission Approves Proposed Auto Body Shop Near Hawes Brook-August 22, 1979
Despite angry protests from South Norwood residents over flooding and pollution risks near Hawes Brook, the Conservation Commission approved strict environmental conditions for a new auto body shop.

-
Proposed Papa Gino’s to be Dry-August 21, 1979
Facing a neighborhood petition and skeptical selectmen led by Joseph F. Curran and Mary J. Fox, Papa Gino’s application for a beer and wine license on Nahatan Street appears unlikely to pass.

-
Gertrude’s Pastry Shop Owner Bernie Osborne Wins State Award for Maine Maple Pastry and Cherishes Small-Town Family Business-August 19, 1979
Bernie Osborne, owner of Gertrude’s Pastry Shop in Norwood Center, won top honors at the Massachusetts Retail Bakers Association contest with his signature Maine Maple pastry judged by Julia Child.

-
Conservation Commission Faces Angry Residents Over Proposed Washington Street Auto Body Shop-August 8, 1979
Amid fierce opposition from South Norwood homeowners concerned over Hawes Brook flooding and pollution hazards, the Norwood Conservation Commission reviewed safety plans for a proposed auto body shop on Washington Street.

-
New Reliance Electric Service Center-July 17, 1979
Reliance Electric, which services and repairs industrial electric motors, will move its regional service center here from South Boston on Sept. 1. The new facility in a 19,000-square-foot location in the Park Place industrial development off Route 1 will employ some 30 persons, an increase of five over current levels. The company, with headquarters in…

Discover more from Norwood Historical Society
Subscribe to get the latest posts sent to your email.









