20-Year Downtown Staple at 678 Washington St. Put Up for Sale by Parent Company
Kline’s Department Store, the largest retail business and economic anchor of downtown Norwood for two decades, faces closure by the end of 1994 if a prospective buyer is not found. Company President Harold Inlow announced from the Cleveland, Ohio, headquarters yesterday that Kline’s parent organization—The Kline Companies, the retail division of Bobbie Brooks Inc.—has put all 26 of its department stores up for sale due to retail revenues falling short of operating costs.
“We don’t have an offer on the table,” Inlow stated. “If we don’t have one sometime by the end of 1994, we’re looking to close the business.” The nationwide closures would impact approximately 700 employees, including about 30 local workers at the Norwood branch, according to store manager Marilyn Wolfson.
Workers were notified of the impending sale two weeks prior, casting a pall over the store. Wolfson, who has worked at the location for 24 years and managed it for the last three, noted that employee lives and business plans are on hold, with staff experiencing “sadness and confusion.” Unlike neighboring shops decked out for the upcoming holiday season, Kline’s sales floor remains noticeably bare of Thanksgiving and Christmas displays.
Local Business Leaders Warn of “Devastating” Impact on Washington Street Foot Traffic
The potential departure of the classic Main Street department store—which originally succeeded the former Parke Snow Department Store in the early 1970s—sends shockwaves through the local business community.
“Not having a store of that caliber will be harmful,” warned David Mahn, executive director of the Neponset Valley Chamber of Commerce. Neighboring merchants echoed those fears; Jeff Kaplan, owner of Curtain Time at 686 Washington St. adjacent to Kline’s, noted, “The center of town that is dependent on Kline’s foot traffic will suffer.”
Shoppers voiced deep affection for the downtown landmark’s personalized service. Westwood resident Sheila Cummings, shopping with her 11-year-old daughter Diane, bypassed major Route 1 malls in Dedham and Walpole to patronize the store. “Malls are too big. It’s easier to shop here,” Cummings said. “You get to know the people. The service is much more personalized.”
Challenges of Releasing Large Retail Space and Push for a Downtown Partnership
Town officials and commercial experts point out that attracting another major department store to the three-story Washington Street building will be exceptionally difficult. Modern retail trends favor large-format department stores anchored in suburban malls with expansive parking lots, rather than traditional downtown districts with limited on-street parking.
The crisis has galvanized local leaders to accelerate downtown revitalization efforts. The Norwood Washington Street Partnership—led by Town Planner Steve Costello—is scheduled to meet tonight from 7:30 to 9:00 p.m. at Norwood Hospital to elect board members, draft bylaws, and strategize on securing private funding and state grants.
“We need a partnership now more than ever,” Mahn emphasized, underscoring the urgent need to unite business owners, town officials, and residents to safeguard downtown Norwood’s commercial future.
Archival Note: This article has been dynamically reconstructed from the original public record print archives of the Patriot Ledger
More Norwood Business History
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Dozens of Downtown Norwood Businesses took part on a sidewalk sale.

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7-Eleven Store Owners File Lawsuit Over 24-Hour Operating Permit-October 15, 1979
Owners of Norwood’s 7-Eleven store file a Norfolk Superior Court lawsuit seeking an injunction against selectmen attempting to revoke their 24-hour retail permit

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Conservation Commission Approves Proposed Auto Body Shop Near Hawes Brook-August 22, 1979
Despite angry protests from South Norwood residents over flooding and pollution risks near Hawes Brook, the Conservation Commission approved strict environmental conditions for a new auto body shop.

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Proposed Papa Gino’s to be Dry-August 21, 1979
Facing a neighborhood petition and skeptical selectmen led by Joseph F. Curran and Mary J. Fox, Papa Gino’s application for a beer and wine license on Nahatan Street appears unlikely to pass.

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Gertrude’s Pastry Shop Owner Bernie Osborne Wins State Award for Maine Maple Pastry and Cherishes Small-Town Family Business-August 19, 1979
Bernie Osborne, owner of Gertrude’s Pastry Shop in Norwood Center, won top honors at the Massachusetts Retail Bakers Association contest with his signature Maine Maple pastry judged by Julia Child.

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Conservation Commission Faces Angry Residents Over Proposed Washington Street Auto Body Shop-August 8, 1979
Amid fierce opposition from South Norwood homeowners concerned over Hawes Brook flooding and pollution hazards, the Norwood Conservation Commission reviewed safety plans for a proposed auto body shop on Washington Street.

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New Reliance Electric Service Center-July 17, 1979
Reliance Electric, which services and repairs industrial electric motors, will move its regional service center here from South Boston on Sept. 1. The new facility in a 19,000-square-foot location in the Park Place industrial development off Route 1 will employ some 30 persons, an increase of five over current levels. The company, with headquarters in…

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Andrew Venskus Announces Closing of 33-Year Guild Square Jewelry Store Following Armed Robbery and Shootout-September 13, 1978
Andrew Venskus announces the permanent closure of Venskus Jewelers in Guild Square after 33 years following a violent armed robbery and shootout.

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Norwood Park Place Industrial Park Advances-September 12, 1978
Norwood Planning Board releases $50,000 in performance bonding for the Park Place industrial park on Route 1 as roadway and building construction progresses.

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